Skip to content
English
  • There are no suggestions because the search field is empty.

What happens with the uploads when I delete a device or a user?

We store all these images, and they were put in by a device. What happens when we remove the device?

When you are managing your devices and users, you may find that you no longer need certain registrations. This could be because a device is no longer in use or a user is no longer part of your team. In these cases, you may be wondering what happens with the uploaded data once the device is deleted.

The good news is that it's a simple answer: Everything uploaded on the platform remains the same!

So, do not worry about deleting the device or user. When you no longer need them, these registrations can be removed. We keep all of your data safe and secure, so you can rest assured that everything will remain intact.

⚠️ CAUTION! Before removing a device, ensure there are no pending uploads, as they may become stuck. Contact support if needed.

If you have any further questions or need assistance, please don't hesitate to reach out to our support team. We are always happy to help!